International buyers please contact us and provide a postal code for a shipping quote before purchase. US shipping charges do not apply to international shipments.
If the item is listed with FREE “Standard Shipping” it means FedEx Home Delivery for Musical Instruments and USPS First Class for smaller items and it only applies to the lower 48 continental states. International and other US customers may inquire for quotes and shipping options.
FedEx and UPS do not deliver to PO Boxes (only USPS does). For items that we advertise with standard shipping (FedEx), the item must ship to a physical street address. Buyers using Paypal MUST have a physical street address as the ship-to address and it MUST appear in the shipping details of the Paypal receipt that we receive. No exceptions.
Note that ebay and Paypal policy mandates that we require a signature on all items of $250 or more to be eligible for “seller protection”. This is for the seller’s protection, as well as the protection of the buyer’s merchandise. Most of our items ship via FedEx now and they make 3 delivery attempts, including typical Saturday “home delivery”. They do not make Monday “home deliveries”. It is the buyer’s responsibility to be available to sign for and receive the package for delivery or to contact the shipper to arrange a pickup at a local center or to make other arrangement with the shipper, if possible. The number for FedEx is 1-800-463-3339. Also based on Paypal policy, we must ship to the address in the shipping details of the Paypal invoice we receive for the item purchase. We cannot ship to a secondary or gift address, unless it has been added to the Paypal account and selected before payment is made for an item.
Shipping to Hawaii, Puerto Rico and other US territories are not eligible for “Standard Shipping” rates. Customers from those locations and Alaska must inquire for a shipping quote before initiating a purchase. Also, buyers with certain government and/or military (APO/FPO, etc.) addresses are NOT eligible for lower 48 US shipping rates and need to inquire for a shipping quote before initiating a purchase.
Seller reserves the right to use alternate mode of shipping (USPS, FedEx, etc.) at seller’s discretion.
Additional questions and credit card payments can be made by calling us at 954-566-8141.
Our official hours of operation are 12:00 pm to 7:00 pm Monday through Friday and 12:00 pm to 5:00 pm Saturday Eastern Standard Time. We are closed Sundays. Our regular shipping days are Monday through Friday.
In addition to PayPal, we accept Visa, MC and Discover and American Express over the phone